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Communication Skills

Books

Bone, Diane (1994) The Business of Listening. Crisp Publications

Booher, Dianna (1994) Communicate with Confidence. McGraw-Hill

Condrell, Jo/Bough, Bernice (1999) 101 Ways to Improve Your Communication Skills Instantly. GoalMinds

Tannen, Deborah, PhD. (1991) You Just Don’t Understand. Random House Publishing Group